Help centre
Guides for everything from your first gathering to running a club with paying members.
Getting started
Set up your account and go to your first gathering.
Hosting
Create gatherings, control who comes, and run them regularly.
Clubs
For anyone hosting regularly, with members and paid offerings.
Privacy and safety
How the radar handles your location, and how to meet people safely.
Payments and tickets
Paying for things, selling tickets, and getting paid out.
Troubleshooting
When something is not working the way it should.
Questions
The ones people actually ask
- Is it free?
- Yes, and the free part is the actual product. Finding gatherings, joining them, chatting and hosting are free and will stay free. We charge for optional extras — a Premium tier, visibility boosts, and a disclosed commission when a host sells tickets or memberships.
- Does it track my location in the background?
- No. Location is read only while the app is open and on screen. There is no background tracking and no location history. On the radar, the position other people see was deliberately blurred on our server, and it disappears a few minutes after you close the app.
- My city is not on here yet.
- Kaif works anywhere but is only useful where people are, so we open one city at a time. Krasnodar is first. Leave your email and we will write once, when it opens where you are, and not again.
- Can I use Kaif for my venue or community?
- Yes — that is what Clubs are for. Members, co-admins, your own chat, a page people can find, and the ability to sell memberships and tickets with payouts to your account. Get in touch and we will set it up with you.
Still stuck?
If the answer is not here, write to us. We would rather fix the guide than answer the same question twice.
